Q-How about the detail information of your product?
A-We can provide main technical parameters, performance, structure of the products etc according to customer requirements.?
Q-Can you provide pre-sales training?
A-It is available as long as customers need
Q-Any after-sales service?
A-If the product is damaged due to customer's incorrect handing, the customer should bear all the costs including costs and freight charges etc, during the warranty period, however, if it is damaged caused by our manufacturing failure, we will provide free repair compensation or replacement.
Q-How about installation and training?
A-We could provide customers with free installation and training, but the customer is responsible for round-trip tickets, local meals, accommodation and engineer allowance.
Q-How about the quality guarantee period?
A-The quality guarantee period of the product is 12 months after leaving the Chinese port.